A town hall meeting was held Thursday evening at the Louis A. Johnson VA Medical Center in Clarksburg.
The meeting was for veterans, family members, and the public to provide the staff with feedback on the operations at the VA, and recommendations for additional programs.
Among the concerns of the veterans was the issues of scheduling and travel pay. Many of the patients said travel pay to the medical center has been drastically cut among many other concerns and issues.
“I expect that there will be a couple of questions they'll ask, one would be 'I've heard about the law the President has passed regarding extra money for veterans how is that going to affect us locally?' And that we don't have an answer to yet; and then 'what do I do if I need to get an appointment, and how can I get an appointment.' So we'll have individuals here today that if they need an appointment they can set up an appointment right while they're here,” said Beth Brown, Louis A. Johnson VA Medical Center Director.
Director Brown also said in a recent audit this past June they have identified that some of the staff needs additional training, tools in order to serve their patients better. She said the center has identified those issues and is continuing to fix them.