Vietnam veteran, William Stutler came to the crisis center for assistance in filing a claim.
Stutler said, "when I got here they couldn't find it, and found it had been filed one digit off. They have found it and they have it straightened out and my claim is underway once again."
The American Legion is stepping in to fix these types of problems.
"We've testified many times before congress and advocated on behalf of the veterans with the long wait times with the VA healthcare system. It's taken too long for veterans to get the services they deserve," said Vera Jones, Veterans Affair American Legion.
A federal audit found that the average wait time at the Clarksburg VA Center is 54 days for new patients seeking a primary care doctor, 86 days for a specialist and 96 days for mental health services.
These crisis centers serve several hundred veterans and their main is to provide immediate answers to their questions.
"It's our veteran's, our hero's they have worked very hard and sacrificed for this nation and we owe them that," Jones said.
By putting the necessary under one roof, the American Legion is working to get veterans the care they deserve. A move that Stutler appreciates, "I'm glad it happened, at least for me it got my claim straightened out."
The Veterans Command Crisis Center will continue to operate at American Legion Post 31 in Shinnston, on Wednesday from 8 a.m. to 8 p.m.