Some Marion County residents said that any career that deals with an emergency situation has to be anything but easy.
"I'm sure every day when they go to work, their families fear for them," said Dr. Doreen Larson, Marion County resident.
An EMD code went into effect in West Virginia on July 1, 2013.
It states that every 911 Center in the state must participate in the emergency medical dispatch program.
"EMD is a 40 hour training course that combines telecommunicator skills with medical knowledge. What it is, is a systematic approach," said Joe Masturzo, EMD instructor, Lead Shift Captain.
When you are in an emergency situation, it may seem like the last thing you want to deal with is dozens of questions from dispatch. But as the Marion County 911 Center explains, those questions are necessary and may be the difference between life and death.
"There is a set of questions that we ask every single caller. It makes everything consistent. It keeps all of our centers consistent. These are approved by the medical director," Masturzo said.
Every question that should be asked for every possible emergency situation can be found in a flip book.
"Basically it allows us to give people life-saving techniques and instructions and to also prepare EMS for arrival on scene," Masturzo said.
The 40 hours of training also help employees better explain directions to people who are with the patient as they wait for help. CPR is one of the most common.
"We do walk people through CPR over the phone, there is a card for that. That card is read word for word to the person on the end of the line," Masturzo said.
The Marion County 911 Center will be hosting the American Heart Association CPR and First Aid class on Wednesday, September 25. It will begin at 6 p.m. at 50 Center View Drive in Fairmont.
If you're interested in registering, call 304-366-0196 and ask for Glen Satterfield.