Winter Weather Slows Holiday Returns in Harrison County - WBOY - Clarksburg, Morgantown: News, Sports, Weather

Winter Weather Slows Holiday Returns in Harrison County

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There's a series of notable days in the Christmas shopping season.  It starts with Black Friday and Cyber Monday and typically ends with last-minute shoppers on Christmas Eve. But then there's the day after Christmas--when all of those unwanted gifts are put back on the shelves.

Frank Lucente made it out to the Target store in Bridgeport on Wednesday to start his day of returns.

"I'm here to return a Christmas present that I had gotten for my son," said Lucente.

Stores across the country amped up their staff big time, so customers wouldn't wait in never-ending lines for their refunds, exchanges, and returns.

"Ask the guest if there is anything wrong with the item, if there's anything defective with the item or if it was just the wrong size or wrong item. Then, we'll issue a refund," said Dave Skiba, Executive Team Leader for the Target store in Harrison County.

Quite a bit of stuff was brought back on Wednesday, but the wait to get your money back wasn't so bad.

"The line isn't so bad here," Lucente said.

"Today might be a little bit slow with the weather but we still see people coming in, and we anticipate people will continue to come in as the situation gets better outside," Skiba said.

But it's not so quick for those who work in retail. All of those returned items have to be inspected, sorted and put back. 

"If the item is suitable to go back on shelves, we sort it with a process we have at the front end by arranging it where it will go back on the shelf," Skiba said.

Skiba said retail workers anticipated a busy day.

"Typically after the Christmas holiday, the day after, retailers see a big influx of customers and guests coming into the store to return items they didn't like, or want to exchange them for a different size," Skiba said.


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